If you sell into more than one country, returns get complicated fast. ReturnZap routes them to the right place, shows each customer a portal in their own language, and clears customs for you, so returns feel local in every market you sell to.
Picture a UK brand selling into the US and Europe. Each new market adds another currency, another language, and another customs process for returns. ReturnZap was built to handle all of that, so expanding into new markets never means dreading the returns that come back.
Route every return to the right location automatically, based on the customer’s country. Send US returns to a US address and EU returns to an EU address, all from one Shopify store, with no limit on how many destinations you use.
ReturnZap works directly with Shopify Markets, so you can sell across countries and currencies and give every shopper a returns portal in their own language. The portal translates automatically across 15 languages and keeps all content localized.
ReturnZap manages international return logistics from start to finish, including duty-free re-import and returned goods relief. We take care of the customs side for you, so international returns move without the manual paperwork holding them up.
Offer local, in market return shipping options for your customers in the US, Canada, EU, United Kingdom, and ANZ. ReturnZap's network of in market return centers offer return inspection, consolidation, and shipment to dramatically reduce transit time and shipping expense.
The capabilities that make global returns feel local.