Loop, Redo, AfterShip, ReturnGO and a growing list of returns apps now sell a Checkout+ style add-on. The shopper pays a couple of dollars at checkout for a free return, the provider keeps the fee, and you get a cut. ReturnZap does it the other way around. You charge the fee, you cover the return, and 95% of the money stays with you.
Loop Checkout+, Redo, AfterShip Return Care, ReturnGO Return Guard and similar add-ons all look the same at checkout: an optional fee, and a free return for anyone who pays it. The differences are in the plumbing. Who collects the fee, who pays for the label, and how much of the money you actually see.
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With ReturnZap, the protection fee is yours. It's a line item on the order and it settles into your Shopify payout like everything else. ReturnZap takes 5% of protection revenue, and that's the whole cost. No separate subscription, and it's available on every paid plan.
In exchange, you cover return shipping on protected orders out of the fees you've collected. Far more shoppers add protection than ever send something back, so in practice the fees cover the labels with money left over, and that money is margin. If you'd rather run closer to break-even, set a lower fee.
Return Protection is a setting inside ReturnZap. Turn it on, pick a fee, add the checkout embed, and exclude anything that shouldn't qualify, like final sale, by tag or collection.
Most stores move their whole returns program over, protection included, in under a week.
A Checkout+ add-on is built around the provider collecting the fee and paying for the return label. That takes shipping cost off your plate, and it also caps what you can make at whatever share the provider agrees to. ReturnZap is the mirror image: you take on the label cost and you keep 95% of the revenue. For most stores the second number is a lot bigger. Plug yours into the calculator above to check.
Loop, Redo, AfterShip and ReturnGO are good products. If any of these matter more to you than the margin, one of them might be the right call.
With a covered add-on, the provider pays for return shipping on protected orders. If you'd rather have a predictable zero than a variable surplus, that's a fair trade.
Loop and Corso bundle lost, stolen and damaged package coverage with returns coverage, which pushes opt-in rates and fee size up. ReturnZap's Return Protection covers returns only.
If Loop, Redo, AfterShip or ReturnGO already runs your returns and you're happy, the add-on is already sitting in your admin. ReturnZap Return Protection only works with ReturnZap returns.
If your contract hands back most of the base fee, the gap shrinks. Put your real share into the calculator and see where it lands.
If you want returns coverage with zero label risk, a Checkout+ add-on is a reasonable choice. ReturnZap is for brands that would rather own the revenue line, cover their own returns, and keep the difference.
Return Protection is part of ReturnZap returns, so the portal and the protection move together.
Import your policies, connect your carriers, run a few test returns.
Enable Return Protection, set your fee, exclude final sale.
Replace the provider's checkout embed with ReturnZap's and you're live.
Most stores are live within a week. Keep the old provider running until orders protected under its add-on fall outside your return window.
Talk to a founderThey look the same at checkout: an optional fee, and free returns if you pay it. The difference is who the fee belongs to. With ReturnZap you collect it, pay for return shipping on protected orders, and keep 95%. With a Checkout+ add-on from Loop, Redo, AfterShip, ReturnGO or similar, the provider collects the fee, keeps the base amount, pays for the label, and passes you whatever share your contract says. ReturnGO is the only one that publishes its split: the store keeps 10%.
5% of protection revenue. That's it. There's no separate subscription; it's included with any paid ReturnZap plan, and plans start at $39 a month.
You do, out of the fees you've collected. Because far more shoppers add protection than return, the fees normally cover the labels with a surplus. The calculator at the top of the page shows that surplus for your numbers. If you'd rather sit closer to break-even, set a lower fee.
Yes. Any amount, in your store's primary currency, and you can change it whenever you like. Checkout+ providers set the fee themselves. Loop caps add-ons at $5 or 5% of cart value, up to $10 total; ReturnGO starts at $1.97 and doesn't let you change it; Redo prices it off your return rate and label cost.
Yes. Protected orders get the fee waiver on refunds and exchanges alike. You can exclude products or orders by tag or collection, so final sale items are never offered protection in the first place.
Up to you. The fee paid for the free return, so most brands treat it as non-refundable, but ReturnZap works either way.
No. Return Protection is built into ReturnZap's returns flow, which is how it knows an order is protected and waives the fees. Moving returns over takes about a week, and there's a 14-day self-serve trial.
30 minutes with a founder, working through your return rate, opt-in and fee. Or skip the call and start today.