Get advanced exchange functionality for Shopify. Exchange for another variant, or across products at the same or a different price. ReturnZap does the hard work for you.
Customers can use the ReturnZap customer returns portal to initiate an exchange for any product. Swap for a different variant such as size or color, or across product types. Need to issue a partial refund or capture additional funds? No problem, ReturnZap has it covered.
Review status and complete exchanges in a few simple steps. ReturnZap makes it easy to convert refunds to exchanges and saves you valuable time.
ReturnZap includes advanced logic to calculate partial refunds or capture additional funds. Upsell customers to more expensive items and boost the bottom line, with ReturnZap facilitating payment directly on the original order in Shopify.
Create exchanges using the original order or by creating a draft order. ReturnZap is flexible and lets you build your own custom workflows.
Create exchanges on new orders, with the ability to reserve inventory and apply custom tags.
Handle exchanges on the original order, which simplifies tax calculations and allows for different-price exchanges.