Our customers consistently tell us how easy ReturnZap is to use. Automate return and shipping labels to save time and delight customers.
Get an embedded return portal you can customize to match your brand. Change colors, fonts, borders, and ore.
ReturnZap is a returns app purpose built for Shopify merchants. Sync return status to Shopify orders and process refunds, restocking, exchanges, and store credit directly within ReturnZap.
Offer return shipping methods that work for the needs of your business, with multiple ways to pass cost along to customers
Integrate with 50+ shipping carriers to automatically create prepaid return labels
Give customers the option to pay upfront for a return label directly in the ReturnZap portal
Allow customers to arrange their own shipping back to you, at their cost
Track return volume and identify problem products so you can take action.
50+ carrier integrations and translations in 11 languages means ReturnZap works worldwide. Get advanced functionality to manage international returns.
Create custom return policies with advanced rules based on 25+ attributes. Prevent returns on final sale, send returns to different warehouses, limit shipping methods, and more.
ReturnZap has a flat monthly fee for all plans. No per return fees and no volume caps on any ReturnZap plan
Streamline returns with a branded returns portal, return labels, and one click refund and restock
Adds exchange and store credit support, cross-border returns, and more
Adds return automation for shops with more advanced needs and higher returns volumes
Every store is different. ReturnZap gives you the flexibility you need to create a custom return policy and define a returns workflow that fits your brand.
Automatically approve returns as they come in, or set for manual review and approval
Customer portal works in English, German, French, Spanish, and more. Add your own translations too!
Restock items, issue refunds, process exchanges and store credit right from the app
Extend your return window for purchases during the busy holiday season with flexible rules
Automatically add customs information and ship returns across international borders
Connect your Stripe account to charge customers upfront for return shipping costs
Automatically resolve returns based on tracking status and events
Set variable return or restocking fees right from the app
Trigger automated notifications based on return status to keep customers updated
Create rules based on 20+ attributes for custom policies. Prevent returns on final sale items, route to different destinations, and more
Send returns to 1 warehouse or 100+, with logic controlled by rules. Great for dropshippers!
Build custom functionality on top of ReturnZap with our open platform API
Automatically create packing slips to go in the return box to speed up and simplify processing
Customers love ReturnZap because it is easy to set up and use but offers powerful customization