,
plans and Pricing

Straightforward pricing

ReturnZap plans are based on monthly returns volume. Pay a fixed monthly rate based on your returns volume, with no fees per return.

Monthly returns volume

50
100
250
500
1000+

Simple

Up to 50
returns
Up to 50
returns
50-100
returns
100-250
returns
250-500
returns
500+
returns
$
25
/mo
Additional return 
$0.50
$
29
/mo
Additional return 
$0.50
$
39
/mo
Additional return 
$0.50
$
59
/mo
Additional return 
$0.50
$
99
/mo
Additional return 
$0.50
Custom
Additional return 
$0.50

Essential return management, including refunds and shipping labels.

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Simple includes:

  • Branded returns portal
  • Offer returns for refund
  • Automate return shipping labels
  • Custom return policies and advanced rules
most popular

Pro

Up to 50
returns
Up to 50
returns
50-100
returns
100-250
returns
250-500
returns
500+
returns
$
25
/mo
Additional return 
$0.75
$
49
/mo
Additional return 
$0.75
$
69
/mo
Additional return 
$0.75
$
99
/mo
Additional return 
$0.75
$
229
/mo
Additional return 
$0.75
Custom
Additional return 
$0.75

Enhanced returns flows with simple exchanges, store credit, and flexible shipping options

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Everything in Simple, plus:

  • Return for store credit
  • Exchange at same price
  • QR code shipping labels
  • Cross-border returns
most popular

Premium

Up to 50
returns
Up to 50
returns
50-100
returns
100-250
returns
250-500
returns
500+
returns
$
25
/mo
Additional return 
$1.00
$
79
/mo
Additional return 
$1.00
$
99
/mo
Additional return 
$1.00
$
169
/mo
Additional return 
$1.00
$
369
/mo
Additional return 
$1.00
Custom
Additional return 
$1.00

Advanced exchanges across products, automations, and integrations

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Everything in Pro, plus:

  • Exchange at any price
  • Automate processing based on tracking
  • 3rd party integrations
  • Webhooks
most popular

Enterprise

Up to 50
returns
Up to 50
returns
50-100
returns
100-250
returns
250-500
returns
500+
returns
$
25
/mo
Additional return 
TBD
$
/mo
Additional return 
TBD
$
/mo
Additional return 
TBD
$
/mo
Additional return 
TBD
$
/mo
Additional return 
TBD
Custom
Additional return 
TBD

Scalable returns management for growing brands with advanced needs

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Everything in Premium plus:

  • API access
  • WMS integrations
  • Custom requirements
most popular

Compare All Features

Simple

From $29/mo

Pro

From $49/mo

Premium

From $79/mo

Enterprise

Custom
Key Features
Per return fee
Native Shopify integration
Branded returns portal
12+ languages
Return Methods
Return for refund
Return for store credit
Variant exchange (same price)
Full catalog exchange (same price)
Any item, any price exchange
Return Resolution
One click refund and restock
Advanced restocking fees
Advanced shipping fees
Resolve credit to gift card
Resolve credit to Shopify account
Bonus credit
One click exchange
Return Shipping
50+ supported carriers
Automated shipping labels
Customer self ship returns
Customer paid returns
QR Code Labelless Returns
Green returns
Cross border returns
Advanced box dimension logic
Policies and Logic
Return policy by order date
Return policy by delivery date
Prevent final sale returns
Portal photo upload
Advanced rules
Holiday return windows
Retun sub-reasons
Tracking based automation
Advanced Tools
Scheduled returns exports
Warehouse receiving tool
In-store returns
Integrations
Easypost
Sendcloud
Shippo
Shipstation
Stripe
Open API
Webhooks
WMS / 3PL Integrations
Klaviyo
Gorgias
No fee!
No fee!
No fee!
No fee!