
Shopify Dropship Returns – How to Guide
This guide will break down key considerations for handling dropship customer returns and will provide solutions to the most common issues dropship sellers face on Shopify and other platforms. … Read More
ReturnZap offers a 14 day free trial via the Shopify app store. After that, users have the option to continue on the free plan or upgrade to the Standard plan.
ReturnZap will work in any country supported by Shopify, and supports translation of customer facing elements into multiple languages. The process used to generate return labels will vary by country, so be sure to read our documentation.
Yes! ReturnZap offers numerous options to provide customers with return labels. Cover the cost yourself, charge customers directly for labels, or allow them to use their own.
Yes, ReturnZap is configurable to allow merchants to charge customers upfront for return shipping labels.
ReturnZap does not require you to have a carrier account in order to offer self-ship returns, or customer-paid returns for US and Canadian customers. For prepaid return labels or customer-paid returns outside of North America, a free Easypost account is required for ReturnZap. Learn more about how return labels work with ReturnZap.
ReturnZap allows merchants to use negotiated carrier rates with carriers like UPS, FedEx, DHL, Royal Mail and CanadaPost. ReturnZap supports dozens of carriers around the world through our integration with Easypost.
No! ReturnZap allows merchants to embed a returns portal directly into their Shopify shop to provide a branded, seamless experience for customers. Customers can generate return labels according to the rules you configure via ReturnZap - no call to customer service required.
Yes, ReturnZap allows merchants to enable exchange options. Customers will be guided through the exchange process via the self service customer returns portal.
Check out the ReturnZap blog for tips and tricks managing your Shopify returns experience and helpful ecommerce content to help you grow your business
This guide will break down key considerations for handling dropship customer returns and will provide solutions to the most common issues dropship sellers face on Shopify and other platforms. … Read More
Looking for a Shopify returns policy template you can use on your shop? Look no further – ReturnZap has compiled best practices to bring you a template you can easily use on your storefront. We have created a template you
Automated RMAs and Returns is now ReturnZap – the same great functionality as always with new, better features and an improved back end. Why the change? We have been listening to customer feedback and have worked hard on a totally
How do you create a Shopify return? Shopify supports multiple ways to manage customer returns. Read on for more detail. … Read More
What is an RMA, or a Return Merchandise Authorization? This guide will explain the benefits of RMAs, how to use them, and important considerations when implementing for your Shopify storefront. … Read More