Divert refunds with powerful store credit options for Shopify returns. Incentivize customers to choose store credit over refunds with bonus credit.
Incentive customers to choose store credit over refunds with configurable bonus amounts and advanced rules.
ReturnZap makes it easy to issue store credit to gift cards, discount codes, or Shopify account credit. Track and manage everything centrally.
Track credit history at a glance with detailed return timelines and a central dashboard to manage all returns
Create exchanges using the original order or by creating a draft order. ReturnZap is flexible and allows you to create your own custom workflows.
Create exchanges on new orders, with the ability to reserve inventory and apply custom tags
Handle exchanges on the original order, which simplifies tax calculations and allows for different price exchange
Handle exchanges on the original order, which simplifies tax calculations and allows for different price exchange
Streamline returns with a branded returns portal, return labels, and one click refund and restock
Adds exchange and store credit support, cross-border returns, and more
Adds return automation for shops with more advanced needs and higher returns volumes
Automatically approve returns as they come in, or set for manual review and approval
Customer portal works in English, German, French, Spanish, and more. Add your own translations too!
Restock items, issue refunds, process exchanges and store credit right from the app
Extend your return window for purchases during the busy holiday season with flexible rules
Automatically add customs information and ship returns across international borders
Connect your Stripe account to charge customers upfront for return shipping costs
Automatically resolve returns based on tracking status and events
Set variable return or restocking fees right from the app
Trigger automated notifications based on return status to keep customers updated
Create rules based on 20+ attributes for custom policies. Prevent returns on final sale items, route to different destinations, and more
Send returns to 1 warehouse or 100+, with logic controlled by rules. Great for dropshippers!
Build custom functionality on top of ReturnZap with our open platform API
Automatically create packing slips to go in the return box to speed up and simplify processing
Customers love ReturnZap because it is easy to set up and use but offers powerful customization