Ongoing WMS + ReturnZap

ReturnZap integrates with Ongoing WMS to sync returns data between your Shopify store and warehouse. Returns initiated by customers are synced to Ongoing, and item-level updates from the warehouse trigger refunds, exchanges, or store credit automatically.

See It In Action

Key Integration Features

Sync returns directly with Ongoing WMS

ReturnZap automatically registers returns in Ongoing WMS when a customer initiates a return
Return details are linked to the original order and include all items expected to be received
No manual entry needed to notify the warehouse of incoming returns

Automate return processing and resolution

Once returns are received in the warehouse, Ongoing WMS sends item-level status back to ReturnZap
ReturnZap updates each return based on what was actually received
Automatically trigger refunds, exchanges, or store credit with no manual handling

Simple setup and full automation

Connect ReturnZap to Ongoing WMS with just a few setup details
ReturnZap handles the integration and works with you to test and launch
Designed for 3PLs and merchants using Ongoing to manage warehouse returns

‍

Start Your Free Trial Today