Powerful segmentation and automation

• ReturnZap sends real-time return and exchange events to Klaviyo
• Use this data to build segments based on return behavior (e.g. “recent returners,” “frequent exchangers”)
• Target customers based on return status, item condition, resolution type, and more

Custom flows for post-return engagement

• Trigger Klaviyo flows when a return is initiated, received, or resolved
• Send branded messages to update customers on return progress
• Win back revenue with campaigns based on store credit or exchanges

Simple setup and full flexibility

• Easily connect ReturnZap and Klaviyo with a single API key
• Full control over how return events are used in your email and SMS flows
• Works alongside your existing Klaviyo setup with no disruption

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