Use Shipping by ReturnZap or connect your own NZ Post account to create Shopify return shipping labels for customers across New Zealand.

NZ Post is New Zealand's national postal service. Using ReturnZap, customers in New Zealand can create NZ Post return shipping labels for Shopify orders and drop parcels at any NZ Post shop or collection point. Combine ReturnZap's advanced return capabilities, including native exchange and store credit functionality, with the nationwide coverage of NZ Post. Connect your own NZ Post account or get discounted domestic rates through Shipping by ReturnZap.


Customize the embedded returns portal to match your brand

Keep customers informed at every step of the returns process with branded templates

Simplify returns shipping and processing with flexible options

See your returns at a glance and keep on top of your business
Replace items for new variants in the returns portal
Refund to store credit through gift cards and discount codes