Connect your own GLS account or use one of our turn-key partners to create Shopify return shipping labels across Germany, Spain, Italy, and the wider GLS European network.
GLS (General Logistics Systems) operates one of the largest parcel networks in Europe, with strong coverage in Germany, Spain, Italy, Austria, Belgium, and beyond. Using ReturnZap, customers can create GLS return shipping labels for Shopify orders and drop parcels at any GLS ParcelShop. Combine ReturnZap's advanced return capabilities, including native exchange and store credit functionality, with GLS's dense pan-European network. Connect your own GLS account or use one of our turn-key shipping partners.


Customize the embedded returns portal to match your brand

Keep customers informed at every step of the returns process with branded templates

Simplify returns shipping and processing with flexible options

See your returns at a glance and keep on top of your business
Replace items for new variants in the returns portal
Refund to store credit through gift cards and discount codes