ReturnZap partners with Ordoro

Automate Returns from Start to Finish with ReturnZap + Ordoro

Managing returns can be one of the most time-consuming and operationally complex parts of running an ecommerce business. That’s why ReturnZap is excited to announce our integration with Ordoro, a leading order and inventory management platform trusted by growing Shopify merchants.

This new integration connects the customer-friendly return workflows of ReturnZap with Ordoro’s robust back-end warehouse and inventory tools. We’re helping merchants eliminate manual steps, reduce delays, and keep operations running smoothly.

Seamless Return Management for Shopify Merchants

ReturnZap’s advanced tools help merchants simplify and automate returns. Our branded self-service portal makes returns simple for the end customer, and helps to encourage exchanges and store credit to save revenue. Customers can easily start a return, select their reason, and choose their preferred resolution. No emails or extra support tickets required. 

Behind the scenes, ReturnZap manages return approvals, generates shipping labels, and keeps Shopify orders updated with the latest return status. With our new Ordoro integration, this process now extends all the way to the warehouse.

Here’s What the Integration Does

For Shopify merchants using Ordoro, the integration with ReturnZap unlocks powerful automation:

• Auto-creation of RMAs in Ordoro: When a return is initiated through ReturnZap, a corresponding return order is automatically created in Ordoro. No manual entry required.
• Real-time inventory sync: Once a returned item is received and processed in Ordoro, inventory levels are automatically updated and synced back to Shopify through Ordoro’s advanced integration. 
• Streamlined warehouse operations: Returns received at the warehouse are clearly matched to the original order and item, reducing confusion and minimizing errors.
• Automated Process: ReturnZap can automatically process refunds, credit, and exchanges once returns are received and inspected through the Ordoro system
• Faster refund and exchange processing: By closing the loop between the customer return and warehouse processing, merchants can issue refunds or ship exchange items more quickly and eliminate the need to juggle multiple systems and processes.
  

End-to-end automation eliminates the need to reconcile return data manually between systems, saving time and improving accuracy.

Built for Growing Brands

Whether you're shipping from your own warehouse or working with a 3PL connected to Ordoro, the integration is designed to scale with your business.

By reducing operational overhead and enabling faster turnaround on returns and exchanges, merchants can focus more time on growing sales and building customer loyalty.

About Ordoro

Ordoro is a powerful order and inventory management platform designed for growing ecommerce businesses. It helps merchants streamline shipping, manage inventory across multiple channels, and automate key back-office operations. With features like multi-carrier label generation, inventory syncing, and dropshipping support, Ordoro simplifies fulfillment at scale.

Get Started

Already using Ordoro? Connecting your account to ReturnZap takes just a few minutes. Our support team can help configure your integration and ensure it fits your current workflow.

To learn more about how ReturnZap and Ordoro work together, visit www.returnzap.com or reach out to our team at support@returnzap.com.

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