Returns Portal Supported Languages
ReturnZap supports automatic returns portal translations for the following languages:
- Chinese (traditional)
This means that the customer-facing returns portal will display in the user’s native language. Our admin facing functionality currently only supports English as the default language.
How ReturnZap Translations Work
ReturnZap will automatically translate the customer facing returns portal based on the user’s default language set in their browser. No additional work is required on your end to support this.
Translated Returns Portal Examples:
How to Test ReturnZap Translations
How to Customize ReturnZap Wording and Translations
ReturnZap has the ability to override language and wording for most elements within the returns flow. This must be configured by a member of the ReturnZap support team. Please reach out to email@example.com for more information on modifying the default wording for elements of your returns portal.
Requesting New Returns Portal Languages
Does your shop operate in a language that ReturnZap does not currently support? Are you interested in having the ReturnZap returns portal translated into your shop’s native language? We may be able to assist. Please contact our support team to discuss options.